We want to give you the best possible service. However if at any point you become unhappy or concerned about service we have provided then you should inform us immediately, so that we can do our best to resolve the problem.
In the first instance it may be help to contact the person who is working on your case to discuss your concerns and we will do our best to resolve any issues at this stage
If you are then still unhappy, please contact our Complaints Manager and Principal by writing, making your letter “Private and Confidential” and addressed to “Mr Naveen Garg, Complaints Manager Principal” and he will endeavour to investigate your complaint with the individual Fee Earner and Department Supervisor and/or a Partner. Our Address is: Garg Solicitors, Unit 14, T.S.Centre, Brewery Street, Smethwick, Birmingham, B67 7RA